EVALUATION OF MUNICIPAL E-GOVERNMENT READINESS USING STRUCTURAL EQUATION MODELLING TECHNIQUE

Evaluation of municipal e-government readiness using structural equation modelling technique

Evaluation of municipal e-government readiness using structural equation modelling technique

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The evaluation of municipal e-government readiness can provide a useful barometer to understand the critical needs of citizens.In addition, it can help to improve effectiveness of government services and provide a technology industry access to relevant information to create efficient e-services.This study develops and tests a framework kicker pro comp 10 to evaluate municipal e-government readiness based on building blocks of supporting e-services readiness, individual citizen readiness, municipal government readiness, technological infrastructure readiness and supporting industries readiness.

The process of evaluating municipal e-government readiness utilises data obtained through a survey of 219 respondents from four municipalities in the Eastern Cape Province of South google pixel 7 freedom Africa.The partial least square structural equation modelling technique was used for data analysis.The study results show that the investigated building blocks are significant determinants of municipal e-government readiness with an overall 81% goodness-of-fit performance.

The results provide foundational information for policymakers and practitioners who are interested in propagating e-government readiness.Factors that determine municipal e-government readiness could provide new insights on future studies about e-municipality service improvement.

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